If you are seeing this page, it means that web has not been configured for this domain on this server.

This could be due to the following causes:

  • Server has not restarted the web server yet after you added the domain. Please wait for the web server to restart or contact support for further help.

  • The domain is pointing to the wrong server. Ping the domain and make sure that the IP matches one of the IPaddress seen in admin home -> ipaddresses

  • If you are seeing this page when you try to access an IP like http://192.168.1.1, then that means that the IP has not yet been mapped to a domain. Go to client home -> ipaddresses -> ipaddress home -> domain config and map an IP to a domain.

  • Once you map an IP to a domain, then you have to make sure that the domain pings back to the same IP. Otherwise, if you try to access the domain, you will get this page. So IP -> domain.com should mean that domain.com pings to the same IP.